ER NUTRICION

SHIPPING

Shipping to the peninsula: - FREE shipping on orders over €25. - €2.90 shipping costs on orders less than €25. - Delivery in 1-2 business days. Shipping to the Balearic Islands: -FREE Shipping. - Delivery in 1-2 business days.

RETURNS

You have 30 days to return the item from the moment you receive the package at your home. We only accept unused items, the item must be returned in perfect condition and unused. The merchandise to be returned can never be returned without the consent of the seller. To request a return, contact the seller through Bulevip.com. In the case of a voluntary return, shipping costs are the responsibility of the customer. Return costs will be borne by the seller whenever the product is damaged/defective or the item is incorrect. Once we receive it and check the condition of the product, we will proceed to refund the amount of the product. 3. Returns The company will only accept returns of products that meet the following conditions: 3.1 Wrong product: if the product is returned due to the customer's mistake, it must be returned to our facilities by the method that best suits the customer. In this case, the product must be returned unopened and in perfect aesthetic condition (no visible breaks or dents on the packaging). 3.2 Damaged or deteriorated product: If you have received a package in poor condition, it may have been damaged during transportation. In this case, if upon receipt you detect that the package may have been damaged or tampered with, indicate in the carrier's confirmation "Pending review" to check that everything is correct. In this case, contact us through your order in Bulevip, to process the complaint to the transport agency, and make a replacement or refund as agreed. 3.3 Returns of open or half-consumed products will not be accepted, unless it is due to a product quality problem, which in such case could be claimed to study the origin of the problem. 3.4 Once the product to be returned is received at our facilities, it will be reviewed by our staff to verify that it is in the conditions mentioned by the customer. After this review, the amount of the product will be paid using the same payment method that the initial payment was received. to verify that it is in the conditions mentioned by the client. After this review, the amount of the product will be paid using the same payment method that the initial payment was received.

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